South Weber City Public Utilities Departmentprovides a detailedmonthly bill for all city-supplied utilities which includes water, storm water, sanitary sewer, and refuse monthly bills. We make every effort to read each water meter every month barring adverse conditions, or inclement weather. Bills may be estimated from December through February due to snow and freezing temperatures. In order to maintain the most cost efficient manner of meter reading, the City is divided into several control areas. The location of your property within this control area determines the day of the month your meter is read. Bills are produced weekly for each specific area. Because of this strict scheduling and our desire to offer quality service while maintaining cost efficiency, we regret that we are unable to change the day your meter is read and billed.
South Weber City Public Utilities has a sophisticated billing system. The new billing system enables customers and city staff to efficiently manage billing queries and payments and better serve our customers. Some of the services of the billing system are:
More efficient customer service and enhanced billing review and question handling
Customer service is our first priority. If you have questions or concerns about your bill or need other assistance with your culinary water service, please call ouroffice at 801-479-3177.
Billing Process and Collection
Bills are due by the 18th of each month. Payments recieved after this date are considered late and will be assessed a late fee. Payments may be made at our office located at 1600 E South Weber Drive, online, by an automatic withdrawal from your financial institution, or by mailing your monthly statement using the blue envelope provided with your statement. A night deposit box is available in front of City Hall next to the U.S. Postal Service box.
Credit arrangements are available to delinquent customers on a short-term basis. Arrangements for payment can be made by contacting the Utility Clerk directly. If your account falls past due, and arrangements for payment have not been made, water service will be shut off. Payment arrangements must then be made to restore service.
If payment is delinquent two months in a row, a courtesy late notice is mailed. Payment must be made by the last day of the month. If payment is not recieved by this date, the culinary water will be shut off on the first day of the month by 10 am and will not be turned on until after 3 pm. An additional fee for shutting the water off will also be assessed. This fee is $50 for the first and second occurance and $100 thereafter. Click here to read the full delinquency policy.
Culinary Water-The amount of the bill for water used in general household and commercial uses. The amount charged is for a minimum of 6,000 gallons per month per meter, additional charges apply for water used over the minimum monthly allowance. As such, the minimum amount of culinary water does not “carry-over” to the next month’s 6,000 gallon allotment. Also please be aware that South Weber City does not supply nor bill for irrigation or secondary water.
Central Weber Sewer-The amount of the bill paid by the customer to Central Weber Sewer Improvement District for treatment of sewer discharge. Contact telephone (801)731-3011
Sewer - The amount paid to the City for the collection of sewer.
Garbage-The amont of the bill paid to the City for collection and disposal of refuse
Storm Drain-The amount of the bill paid to the City by each resident for management,reporting, and maintenance of storm water collection
Residential and commercial water ratesare based on the gallons of water used, meter size, a base rate and whether you have secondary water.Click here to view the current fee schedule. If you are snowbirding or will not need culinary water or garbage for three months or more, your culinary water and garbage service can be temporarily discontinued. A monthly bill will still be sent for sewer and storm drain services. The City does not offer discounts for military or senior citizens.